Onze Diensten
Installatie & Begeleiding
- Airseekers Tron SE User Manual ENG
- Airseekers Tron SE Manuel d'utilisation FR
- Airseekers Tron SE Handleiding NL
- Airseekers Tron User Manual ENGLISH
- Airseekers Tron Manuel d'utilisation FRANCAIS
- Airseekers Tron Handleiding NL
- Airseekers SETUP GUIDE ENG
- Airseekers GUIDE FR
- Airseekers GUIDE NL
- Airseekers Tron MAX User Manual ENG
- Airseekers Tron MAX Manuel d'utilisation FR
- Airseekers Tron MAX Handleiding NL
FAQ
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Basic Information
Q: What is Tron?
A: Airseekers Tron is a brand-new all-terrain robotic lawn mower that combines ATV-inspired design with advanced lawn care technology. It is designed for users seeking refined garden aesthetics and efficient lawn maintenance. Beyond mowing, it features the FlowCut mulching system that finely chops grass clippings and returns them to the soil as natural organic mulch, helping to retain soil moisture and temperature while naturally fertilizing the lawn—truly achieving "mowing and mulching in one."
Q: What are the advantages of Tron compared to traditional lawn mowers?
A: Tron features enhanced Mulching technology through its FlowCut chamber, integrating mowing, light grass collection, and automatic mulch-based lawn care. Compared to traditional mowers, it increases blade cutting frequency, produces finer clippings, improves decomposition efficiency by 30%, helps retain 25% more moisture, an naturally nourishes the soil. Additionally, it is equipped with Panoramic Vision 360° and a RuggedRide chassis with exceptional terrain adaptability.
Installation & Setup
Q: How do I install the device?
A: Please read the safety manual before installation. Place the charging station on a flat, open surface with at least a 2×2 meter obstacle-free area in front. Avoid areas prone to flooding or heavy foot traffic. The RTK base station can share a power source with the charging station or be installed independently in an open area for optimal signal coverage. After assembly and power connection, place Tron in the charging station. When the indicator turns green and the front and rear lights show flowing green lights, it indicates charging. Once fully charged, the lights will stay solid green.
Q: How do I turn the machine on and off?
A: After inserting the battery, press and hold the power button for 3 seconds to power on. During startup, the white light stays on, the tail light flows from both sides inward, and the front light flows from top to bottom. Then it enters a white breathing state and finally solid white when powered on. To turn off, press and hold the power button for 3 seconds. The tail light flows outwards and the front light upwards before all lights go off.
Q: How do I pair the device?
A: After powering on Tron, enable Bluetooth and connect to WiFi on your phone. Open the app and scan the QR code on the device to pair. First-time pairing also requires scanning the RTK QR code. During pairing, a blue light will flash. A successful connection is confirmed with a sound and normal lighting.
Q: How do I connect to the app?
A: Ensure that WiFi, Bluetooth, location services, and camera permissions are enabled. Make sure the app is up-to-date. Try restarting the app and the device. If the issue persists, submit feedback via the app so our engineers can analyze your device status.
Q: How do I get Tron to mow automatically?
A: Tap the map icon in the top right corner of the app to enter mapping mode. Once all preconditions are met, control Tron to map the area, set mowing zones, no-go zones, and paths. You can also set mowing angle and height. Save the map and press start—Tron will begin working automatically.
Q: What is mapping mode?
A: Mapping mode allows the robot to map the physical boundaries after being powered on. In this mode, the white light remains solid.
Q: How do I perform an OTA update?
A: Go to "System Upgrade" in the app to start the OTA update. During the update, the blue light flows outward; after completion, the white light remains solid, and the robot will reboot with a voice prompt.
Troubleshooting & Support
Q: What should I do if the device won’t start?
A: Please check the following: Is the battery charged and properly installed? Is the power switch on? Are there any error messages or warning lights? Is the blade disc jammed? Are the safety sensors functioning properly? If all checks are fine, try resetting the device. If it still won’t start, contact after-sales support.
Q: What does a red light on the device mean?
A: A red light indicates an emergency stop or critical error. Try the following to resume: clear the error in the app, press the power button once, or check if the STOP button was accidentally pressed.
Q: What if the robot isn’t charging?
A: Check the following: Are the charging contacts clean and well-connected? Is the system up to date via the app? Try restarting both the robot and the app. If the problem persists, submit a report via the app.
Q: What if the app doesn’t respond or won’t connect to the robot?
A: Please submit a feedback report via the app. Our engineers will analyze the device status and provide a targeted solution.
Q: Can Tron be reset to factory settings?
A: Yes, unbinding the device will automatically reset Tron to factory settings.
Q: What should I do if the robot fails to dock at the charging station?
A: Avoid direct sunlight, which can interfere with docking. Try repositioning the charging station or adjusting the docking time. Clean the QR code area to ensure proper recognition, especially if it has been exposed to rain or dirt.
Q: Why can’t the robot return to the charging station?
A: This may be due to: 1) The robot is outside its working zone or path. Please adjust its position. 2) The RTK signal is weak due to distance or obstructions. Check the signal and move the robot to an open area if needed. 3) The path is blocked. Clear any obstacles from the route.
Q: Why is the RTK not working properly or showing weak signals?
A: It may be due to a loose adapter, power disconnection, or poor RTK base station placement. Ensure the adapter is firmly plugged in (green light should be on). Reposition the RTK base in an open, unobstructed area for stable signal.
Q: What could prevent mapping mode from starting?
A: 1) Phone Bluetooth is not connected or already in use by another device. 2) Tron is not initially placed in the charging station. 3) The charging station is not powered—check the power supply and indicator light. 4) RTK signal is abnormal—reposition the RTK base.
Other
Q: Can the device be remotely controlled?
A: Yes, once the robot is connected to the internet, it can be remotely controlled via the app. Please ensure the robot stays within your visual line of sight.
Q: Does the robot support auto-return to charge?
A: Yes, when the battery drops below 15%, the robot will return to the charging station. You can adjust this threshold in the app.
Q: How does the robot avoid obstacles? Can it avoid small animals?
A: TRON is equipped with AI-based obstacle detection sensors that can recognize and avoid obstacles and small animals.
Q: What anti-theft features does the robot have? Can it be tracked if lost?
A: TRON has built-in GPS tracking. You can locate the robot remotely as long as tracking features are enabled.
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